Oyster Cards London

To purchase your card, call us at 905-639-9954 or 1-888-597-3519. 

For enquiries, please e-mail us at dhtour@dhtour.ca 

Our office is located at: 2289 Fairview St, Suite 209, Burlington, ON. L7R 2E3.

Office Hours: Monday to Friday, 9am to 5pm EST. 

Prepaid transit card for the buses, underground and above ground rail. The card deducts the fare amount every time you use local transport. Fares vary from station to station and are subject to peak period rates. Additional funds can be added at any underground station in London.

• Primarily the local transport pass,  cheaper than buying single tickets
• Daily “cap” of £14.90 being charged per day for travel in zones 1 to 6 or £8.10 per day for travel in zones 1 & 2. Once you hit the daily cap, your card will not be charged and you may still use the transport system (subject to change as per London Transport)
• Card gives you offers and discounts while in London

Advantage: Can be used for non-consecutive days (not date specific) or on future trips to London (they do not expire)

Using your Oyster Card:

Underground: You must touch in and out (yellow card reader) for every journey. 

Buses: You must touch in for every journey. You do not need to touch out. 

Uber Boats Thames Clipper: You must touch in and out (yellow card reader) for every journey. 

From/to Heathrow and/or Gatwick Airport: Yes you can use your Oyster Card to travel from/to Central London. You can also use your Oyster Card as a form of payment for the Heathrow and/or Gatwick Express. Do this locally. 

Loading funds: This can be done at any underground station in London. The self service machines are quick and simple. Simply tap your card and choose the denomination to load. Coins, notes and plastic cards are accepted forms of payment.  

Checking fares: Visit TFL’s “Single Fare Finder” website for individual fares between stations.

Obtaining a refund: This can be done at any underground station in London. The self service machines have a “Refund” button. You can get a refund of up to 10GBP. You must do this in London. Your card will be canceled when the refund is processed. The 5GBP activation fee will not be refunded.

Daily Caps: Below chart is sample for 2023 – subject to change

Travelling with Children:

Children age 0 to 10: Up to four (4) children can travel for free on the network as long as they are accompanied by at least one (1) paying adult. 

Children age 11 to 15: Buy a Visitor Oyster Card before you leave home and, when you arrive in London, you can ask a Tube staff attendant to add a Young Visitor discount to a Visitor Oyster card. Child must be present when adding a Young Visitor discount. This discount gives your child 50% discount on the adult fares for up to 14 days. 

Children age 16+: Adult rates apply.